Shipping policy
Shipping Policy
At Missing Files, we strive to process and ship your orders as quickly as possible. Please carefully review our shipping policy to understand our shipping times, responsibilities, and other important details.
Shipping Times
- Processing Time: Orders are typically processed within 1-3 business days.
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Shipping Time:
- Domestic (U.S.) Shipping: 5-10 business days after processing.
- International Shipping: 10-20 business days depending on the destination country.
- Please note that shipping times may vary based on the shipping carrier and your location. Once your order has been shipped, you will receive a confirmation email with tracking information.
Lost or Damaged Items
- Once the package has been shipped and tracking details provided, Missing Files is not responsible for any lost, stolen, or damaged items during transit.
- If your package is lost or damaged, please contact the shipping carrier directly with your tracking information to resolve the issue.
International Orders & Fees
- International buyers are responsible for any customs duties, taxes, or additional fees imposed by their country’s regulations. These fees are not included in the total price at checkout.
- We recommend checking with your local customs office to determine what additional costs you may incur prior to placing an order.
Thank you for shopping with Missing Files! If you have any questions regarding shipping, feel free to reach out to us at hunterharris09148@gmail.com.